Contact Us
At Katch Me, we are committed to delivering a seamless shopping experience. Should you have any questions or need assistance, our customer support team is here to help. Below are the primary ways to connect with us:
How to Reach Our Support Team
How to Reach Our Support Team
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Email & Social Media
As specialists in online retail, we primarily manage customer inquiries via email or social media channels. Please send us an email at sales@katchme.com or reach out through our official social media accounts. -
Phone Support
While we do not maintain a dedicated call center, our team may contact you by phone if we determine it to be the most effective way to resolve your inquiry after receiving your initial message. -
Live Chat
We are actively expanding our live chat services! When available, a chat icon will appear below for real-time assistance from our customer advisers.
Tips for Faster Assistance
To ensure a prompt response, please include detailed information in your email, social post, or message—such as your order number, product details, or specific questions. The more context you provide, the quicker we can address your needs.
Email Us Directly: sales@katchme.com